In order to provide the services that we offer as efficiently as possible, the Open GI Group may use third parties to perform certain functions and in doing so, they may process customer data or personal data as part of the service. In some circumstances, the third party may have been appointed by Open GIās customer to act as their processor, but in other circumstances the third party may be acting directly as a sub-processor of Open GI.
In all cases, Open GI maintains full control of the data it is processing, and where Open GI appoints a sub-processor, it will enter into a contract with each of the sub-processors to regulate their use of the data and to ensure compliance with all relevant legislation. Data is always restricted to the minimum that is required to perform the service.
The following tables specify entities processing data as relevant to āApplicable Servicesā. Any details that are blank are under review and awaiting updates. Further information may be available upon request.
Third parties authorised to process employee data
| Third Party | Purpose | Applicable Services | Location |
|---|---|---|---|
| Actitime | Time tracking of projects. First and last name and business email address only | Time Management | AWS Germany |
| CanIPhish | Simulated phishing awareness. Only names and business email addresses of employees are processed | Employee Engagement and Awareness | Australia |
| Cezanne HR Ltd | Provision of employee management, self-service, absence management, and other Open GI employee-related services | Job Applicants | UK |
| Culture Amp | Employee Engagement Platform providing a number of surveys and resources to assess engagement | Employee Engagement | Australia |
| LinkedIn Learning | Learning Management Platform (LMS) providing employees with training and awareness | Employee Training | Republic of Ireland |
| Pascal Software | Payroll management for employees in Northern Ireland | Payroll Management | Dublin |
| Perkbox | Reward Platform ā Providing discounts to employees and shout out tool | Employee Engagement | UK / EU |
| Process Solutions | Payroll management for employees in Krakow | Payroll management | Warsaw, Poland |
| Professional Account | Payroll management for employees in Skopje | Payroll Management | Skopje |
| Skillcast | Learning Management Platform (LMS) providing employees with training and awareness | Employee Training | UK / EU |
| XCD | Payroll management for employees in England | Payroll Management | UK |
Third parties processing Open GI business data
| Third Party | Purpose | Applicable Services | Location |
|---|---|---|---|
| Ebsta (Ebsta Sync) | Ingest contact data from the sales team’s restricted email folders and calendars and link it to prospect and live accounts in Salesforce | OGI internal sales functions | AWS (USA East) |
| Jira (Atlassian) | Open GIās ticketing system for internal and external use such as support tickets |
Internal ticketing External use for customers to log support tickets with Open GI support |
|
| Microsoft | Provision of Microsoft Office 365 suite and associated services such as email, OneDrive, SharePoint, Teams, ADO, Power BI, etc, used for business purposes by Open GI and its employees |
Microsoft 365 Development tools such as Azure DevOps |
UK |
| Pardot | Marketing automation (for B2B only) | OGI B2B marketing | See Salesforce |
| Salesforce | Sales CRM for managing Open GI relationships with its customers | OGI internal sales functions | Stockholm, Sweden |
| SAP | Open GIās internal business operations | OGI business operations | UK |
Other third parties
| Third Party | Purpose | Applicable Services | Location |
|---|---|---|---|
| Accadian | Enrichment and screening services |
Core IHP Plus Ratings |
|
|
Associated Open GI group companies (MLP, TGSL, Powerplace, OGI London, OGI Ireland) |
Various | Various | UK / Ireland |
| Auto Records Limited (Cartell) | Lookups | Core | Republic of Ireland |
|
Bizmaps Limited (Gamma / Autoaddress) |
Enrichment and checking services |
Core IHP Plus Ratings |
|
| Carweb Limited | Vehicle Lookups |
Core V6 / V7 Mobius |
|
| Close Brothers Limited | Premium Finance |
Core V6 / V7 Mobius |
|
| Creation Consumer Finance Limited (BNP Paribas) | Premium Finance |
Core V6 / V7 |
|
| Eagle Eye | Outgoing SMS Service |
Core V6 / V7 Mobius |
UK |
| Equifax Limited | Enrichment and screening services |
Core IHP Plus Ratings V6 / V7 |
|
| Experian Limited | Enrichment and screening services |
Core IHP Plus Ratings V6 / V7 |
|
| Flood Re | Enrichment and screening services |
IHP Plus Ratings V6 / V7 |
|
| Global Payments | Provision of vendor hosted payment iFrames or hosted redirects that OGI embed into its applicable solutions |
Core Mobius V6 |
UK |
| LexisNexis Risk Solutions UK Limited | Enrichment and screening services |
Core V6 / 7 Mobius IHP Plus Ratings |
|
| Loqate | Address verification and lookup |
Core Digital Services |
|
| Microsoft |
Provision of cloud hosting services (containers) in Microsoft Azure. Microsoft do not access our data or process it beyond the provision of storage and compute resources. This includes customers data, policy documents etc |
IHP Plus Ratings Mobius |
UK |
| Monek | Provision of vendor hosted payment iFrames or hosted redirects that OGI embed into its applicable solutions | Core | UK |
| Mongo DB / Mongo Atlas | |||
| Motor Insurers Bureau (My Licence) | Enrichment and checking services |
Core Mobius Ratings IHP Plus V6 / V7 |
UK |
| Next Venture | Bridge between eAggregator and Transactor TES agg / Mobius |
V6 / V7 Mobius |
|
| North Door | Sanctions | V6 | |
| Opayo | Provision of vendor hosted payment iFrames or hosted redirects that OGI embed into its applicable solutions | V6 / V7 | |
| Open Dialog | Virtual Assistant | Digital web platforms | AWS |
| Percayso Inform Limited | Enrichment |
Core IHP Plus Ratings V6 / V7 |
|
| PremFina Limited | Premium Finance |
Core V6 / V7 |
|
| Premium Credit Limited | Premium Finance |
Core V6 / V7 Mobius |
|
| Radar | Enrichment and checking services |
IHP Plus Ratings |
|
| Royal Mail Group Limited | Address Lookup Services |
Core V6 / V7 Mobius |
UK |
| Synectics | Client screening fraud checking |
Core Mobius V6 / V7 |
|
| Telehouse | Provision of ārackā hosting only (co-location). All compute, storage, and networking is owned and maintained by Open GI. Telehouse have no access to our systems, our data, or our hardware. |
Core Cloud eBroker / Digital Elements Powerplace GiHub Corporate Websites Support Site V6 / V7 |
UK |
| Vast Visibility | Aggregator |
Core Mobius |
|
| Verisk | Enrichment, screening, and address lookup services |
Core V6 / V7 Mobius IHP Plus Ratings |
|
| WTW Radar | Enrichment and checking services |
IHP Plus Ratings |