Mike Joseph, Chief Executive Officer for Lucida Group (Lucida) talks to us about how Open GI (OGI) collaborated with them to enhance its delivery approach.
OGI has been Lucida’s preferred technology partner for over 14 years, and during this time a strong and supportive partnership has been forged. So, when OGI was looking to review its existing delivery approach, the team engaged with us to help road test its plans.
“I feel that this new process has greatly improved our development experience.”
We were keen to expand our product distribution and wanted to implement a technology solution swiftly into the business.
During mid-2020, OGI and Lucida kick-started a diagnostic programme, which focused on reviewing and changing the development delivery for OGI’s product distribution solution using a Systems Thinking methodology.
By adopting this new way of working, OGI was able to reduce the amount of time spent on delivering its product distribution solution to us by 81%*. (*81% reduction compared to the standard delivery.)