We spoke to Sean Byrne, Managing Director at Got You Covered Insurance (GYC) about how Open GI has helped them meet its business and customer expectations in an ever-changing industry.
Streamlines processes to improve efficiency
40% growth across Motor and Home
Solution: Core Cloud
Established in 2017, GYC is a London based rapidly expanding personal lines intermediary. Recognising a gap in the market for niche non-standard motor and home insurance; Robert Leigh, the founder, saw an opportunity to create an offering that was both competitive and fair.
Under the leadership of Sean and Tim Willis, Finance Director at GYC, the team has now grown to 60. GYC has ambitious plans to grow significantly in the digital space over the next three years and become a Top 50 broker. Technology and a strong strategic partnership with Open GI, has been the driving factor behind its early success and unlocking further growth opportunities.
“Technology is key to an efficient, productive, and profitable operation. It allows us to compete with our peers and offer an excellent digital service to our customers.”
OGI has been our preferred partner since day one (July 2017), effectively giving us a ‘running start’. They simply have all the infrastructure and support in place that a new broker might need, including integrations with all major insurers, comparison sites, and other third parties.
Since then, we’ve been working hand in hand with OGI and have now successfully migrated onto the Azure Core Cloud platform, which has given us a massive lift. We’ve also had our Digital Elements site go live, which is helping us grow into a new and far more digital area, which we’re all very excited about.
Beyond that, OGI is a forward-thinking business that continually develops their existing platforms whilst regularly developing new ones, both of which we can leverage to maintain and grow our market position.”
Working with OGI, and its ‘infrastructure as a service (IaaS)’ model, so hosting all elements of our IT infrastructure, not just the Core broking platform, we’ve been able to remove IT overheads entirely.
Pricing is key, from our perspective, and it’s the way we’re going as a business. We want to be able to get our pricing up to know where the curve of the market is, so we can price effectively. When we have Mobius Ratings, we’ll be able to have that far more dexterous solution to our pricing.
“All the challenges we’ve faced so far, we’ve managed to get a real positive response and solution from OGI.”
We all need to grow with the technological ability of our customers. If not, we know we’re going to be in real trouble. That’s why technology and extending our partnership with OGI (for a further three years) is especially important to us. The software and constant collaboration with the OGI team deliver in the key areas of our business – so, we can grow safely and keep the quality of service we offer to our customers.